Frequently Asked Questions

No, our courier company does not offer the service to deliver on weekends currently.

Please be aware an automated email is sent to you at the given email address when your order is dispatched. Please check all folders including your junk folder as it will come from a no-reply email address.

Due to the nature of our payments system, the full cost of the order will be charged to the card as soon as it is placed.

You can add a valid promotion code in the basket at checkout.

All sales are final due to sanitary reasons.

If you receive a product that is defective, please take a photo and contact us immediately for a replacement via our Contact Us page — include the photo for fast resolution.